Returns & Exchanges
At Kooks Headers, we want you to be completely satisfied with your premium apparel and accessories. If your purchase doesn't fit perfectly or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the original items in their original packaging, ensuring all tags are attached and the garment is in new, unwashed condition.
- 3.Ship It Back
Affix the prepaid shipping label provided through our portal to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
